Ohio Insurance Laws and Regulations Practice Exam

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An example of an unfair claims settlement practice is?

  1. Providing clear and timely communication

  2. Failing to promptly provide reasonable explanations for the denial of claims

  3. Promptly paying claims once evidence is verified

  4. Acknowledging claim notifications promptly

The correct answer is: Failing to promptly provide reasonable explanations for the denial of claims

An example of an unfair claims settlement practice is failing to promptly provide reasonable explanations for the denial of claims. This means that the insurer is not properly communicating the reasons for denying a claim, which can be unfair to the policyholder. The other options are incorrect because they all involve prompt and clear communication, either through payment or explanation, which would not be considered an example of an unfair practice.

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